Coming soon · Azure Virtual Desktop operations

Give the business its own host pools.
Not the keys to Azure.

Assign a role to a person or team and scope it to the exact host pools they are responsible for. Disconnect, message and log off users from one focused console. Every action is scoped and recorded.

Get early accessSee the product
No Azure roles for helpersNo customer-side deployment
  • Education
  • Managed service providers
  • Enterprise EUC
  • Public sector
  • Healthcare
  • Finance
  • Cyber Essentials certified
  • AES-256-GCM secrets
  • Complete activity trail
  • UK hosted
5Roles, from viewer to tenant owner
2 minThe target for every stuck session
AES-256-GCMEncryption on every client secret
14 daysTrial on your own tenant
Less privilege. Faster fixes.

Turn AVD support into a controlled workflow.

AvdControl separates everyday session support from Azure administration, so the right people can act quickly inside a clear boundary.

01 / Resolve

Clear sessions in seconds

Find active, idle and disconnected users in one view. Message, disconnect or log off without a portal hunt.

02 / Delegate

Give access, not Azure

Assign a role to a person or team and scope it to the exact host pools they are responsible for.

03 / Prove

Keep a clean audit trail

See who acted, what they did and which session was affected. Destructive actions always ask first.

Inside the console

One console. Every session in scope.

Sessions, host pools, team and Activity. Everything a help desk analyst touches, in the order they touch it.

01 · Sessions

Every live session, filtered to the pools you own.

Search by user, host or pool. Filter by state. Disconnect, message or log off, alone or in bulk, without a portal hunt.

Bulk disconnectState filtersLive refresh
acme.avdcontrol.com/sessions
The Sessions page. Actions go to Azure straight away, then the list refreshes.
The Sessions page. Actions go to Azure straight away, then the list refreshes.
A safer operating model

Your Azure estate stays yours.

AvdControl is a hosted service. You connect an Entra app that your team owns, choose the pools to expose, and keep control of the credentials.

Client secrets are encrypted with AES-256-GCM. After save, the API never returns them. You rotate a secret, you cannot read the old one back.

01 · Connect

Connect an Entra app your team owns.

We validate the app and list subscriptions before the secret is stored. Secrets are encrypted with AES-256-GCM and never returned by the API.

No ARM template. No customer-side deployment.
02 · Scope

Choose the pools to expose. Leave the rest hidden.

Select a connection, subscription, resource group or an individual host pool. Research and finance pools can stay out of the help desk view entirely.

Scope is enforced on every request, not just in the UI.
03 · Delegate

Give people a role, not the keys to Azure.

Invite service desk or a business owner with only the actions they need. A faculty lead can act on their own lab pool without a ticket to IT.

Viewer · Help desk · Session admin · Admin · Owner
04 · Operate

Resolve the issue. The record writes itself.

Disconnect, message and log off from one focused console. Every action lands in Activity with the actor, the user and the host pool.

Destructive actions always ask first.
See every product capability
See it in action

From connection to resolution.

Watch how an AVD team connects Azure, delegates a host pool and clears a stuck session.

50 seconds, no sound. Connect, scope, delegate and resolve.
One console, clear boundaries

Useful to every layer of your AVD team.

Roles run from viewer up to tenant owner. Log off needs session admin or above.

Service desk

Resolve the common issue at first contact.

DisconnectMessageView activity
AVD owners

Keep privileged Azure roles where they belong.

Scope poolsRotate secrets
Business teams

Manage the pools they run without joining the ticket queue.

Own a host pool
MSPs

Move between customer Entra connections in one tenant.

Multi-customer
How teams use it

Sector setups, not named quotes.

Composite scenarios for education, MSPs, enterprise, public sector, healthcare and finance. Open one for the estate, the problem and the setup, without leaving the page.

All case studies
Education01 / 06

University help desk for Azure Virtual Desktop

A large teaching estate needed first-line staff, and some faculty teams, to clear stuck sessions without a privileged Azure role or a ticket to IT.

About 3,500 concurrent student and staff sessions across teaching and exam host pools.
The details

Questions, answered plainly.

Still working through your setup? The illustrated guide covers connection, roles, sessions and settings.

Open the user guide

Still have a question?

Ask us directly. You will get a straight answer from someone who runs AVD.

Contact us

A console we host for Azure Virtual Desktop. Help desk and session admins can see live sessions and take action without using the Azure Portal.

Coming soon

Make your next AVD session issue a two-minute fix.

Self-serve signup will open shortly. Get in touch for early access, or explore the product while you wait.

Get early accessCompare plans